FAQ

Current store policies live here: Refund Policy · Shipping Policy.

The quick version: free US shipping on orders over $99 · 60-day general returns · 90 days for defective items (full refund or replacement) · 30 days with a 20% restocking fee for change-of-mind returns · no changes to an order once it’s submitted · preorders become refundable once the item arrives at the store.

Questions? Email support@dfh.fm — we usually reply within one business day.